The hotel offers amenities for your comfortable stay and unforgettable experiences
Adorable Rabbit
“The cute rabbit at the lobby was an absolute hit with our kids! It made them feel welcomed and excited during our stay.” view full review
Convenient Package Pickup
“The hotel offered a fantastic delivery service for package collection right at the lobby, making it so convenient for us during our stay.” view full review
Mini-Mart Nearby
“Having a mini-mart just a short walk away was incredibly helpful. We could easily grab snacks and essentials whenever needed.” view full review
Helpful Accommodations
“The hotel provided thoughtful amenities that made our stay more comfortable, ensuring everyone felt included and at ease.” view full review
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
strategic location
convenient facilities
small rooms
mixed service
6.6/10
Nice
Rooms
5.4
Location
8.1
Service
6.8
Dining
6.9
Guest reviews
6.6/10
based on 10 reviews
7.2
7.2/10 based on 345 reviews
Robert
United States,
May
2024
5.8/10
My stay at the hotel had its ups and downs. The rooms were quite run down and in desperate need of refurbishment. While it was suitable for two people, it felt cramped for three. Additionally, the early check-out time at 10:00 am was a bit inconvenient. On the bright side, the location was not bad, with easy access to fashion shops and a convenience store nearby.
Rooms
5.0
The room definitely needs a makeover, feeling tired and worn out. It was just enough for two people but felt crowded with three.
Service
6.0
The service was a mix of extremes. While some staff members were rude, even leaning across the counter and yelling, others were extremely friendly and helpful, most of them speaking good English.
Location
7.0
The location was decent, close to many fashion shops and a convenience store. It's excellent for being near the subway and Shinsaibashi arcade.
Dining
7.0
Facilities
5.0
The facilities were average and could use some upgrades.
Matt
United Kingdom,
April
2024
6.6/10
The hotel is located next to a shopping street, making it convenient for exploring. The room was just right for our family of 4, but felt a bit cramped with an uncomfortable second bed, giving off a retro 80's love hotel vibe. Booking closer to the stay date saved us money. Service from Hiroshi and the team was generally helpful, although the insistence on leaving the key each time was a bit unclear. The vending machines and coin laundry on the 3rd floor were useful, but finding the hotel was a bit tricky on arrival. The location is excellent for subway travelers, being very close to Dotonbori and offering easy access to Shinsaibashi fashion alley and Namba station. However, it was not the easiest place to find at first. The dining experience did not have organic products, and no specific comment on the facilities was provided.
Rooms
6.0
The room was adequate for a family of 4, but felt cramped with an uncomfortable second bed and an old-fashioned love hotel ambiance.
Service
7.0
The service, particularly from Hiroshi, was quite helpful, although the key policy was a bit unclear.
Location
8.0
The hotel's location is excellent for subway travelers, close to key attractions like Dotonbori, Shinsaibashi fashion alley, and Namba station, but may be challenging to locate initially.
Dining
5.0
Facilities
Ivan
United States,
March
2024
7.4/10
The hotel is situated in the vibrant America Mura area, close to Namba, with free morning drink machines and available PCs with internet connection. The rooms, although small by Japan's standards for three people, offer a standard experience. The service is commendable with staff possessing good English skills and providing detailed information on transportation options. The location is truly convenient, being near Shinsaibashi-Suji and not far from the subway, ideal for exploring the nearby nightlife. However, the property needs updating and could benefit from more modern amenities.
Rooms
7.0
The room size might be tight for three people, but it offers a standard experience.
Service
8.0
The staff's English skills are impressive, and their helpfulness adds to the overall experience.
Location
9.0
The hotel's location in America Mura, near Namba, Shinsaibashi-Suji, and accessible to the subway, is incredibly convenient.
Dining
7.0
Although no specific comments were made about dining, the presence of marmalade could enhance the breakfast experience.
Facilities
6.0
The property can improve its facilities by updating and introducing more modern amenities.
Max
United States,
March
2024
7.0/10
My stay at the hotel had its ups and downs. The location was excellent, making it convenient to travel to places of interest and take in the colorful sights and sounds of nightlife mostly. However, the rooms stank of cigarette smoke and had some sticky parts in the carpet. The staff was knowledgeable and helpful, particularly in providing detailed information about taking the Limousine Bus to the Kansai airport, but they were a bit rude at times. The facilities were decent, but the price for the value could be better.
Rooms
6.0
The room I stayed in was relatively clean, except for some sticky parts in the carpet, and stank of cigarette smoke. I also found a fold-up single bed unexpectedly placed there after maintenance without any reason.
Service
7.0
The staff were very knowledgeable and helpful, especially when explaining how the Limousine Bus service to the airport works. However, at times they came off as a little rude which caused some misunderstanding.
Location
9.0
The location of the hotel was excellent for my needs, and it was easy to get around to places of interest and enjoy the vibrant nightlife. It was also conveniently located for taking the Airport Bus and right next to the highway for easy access.
Dining
5.0
Facilities
6.0
The hotel offered laundry facilities, but overall, the facilities were average and could use some improvement to enhance the guest experience.
Richard
United States,
March
2024
5.6/10
The hotel's location is perfect for exploring the vibrant nightlife of Dotonbori and Shinsaibashi. The service was a mix of amazing assistance and rude behavior. The rooms had serious cleanliness issues and a lingering smell of smoke, but the property is close to key attractions.
Rooms
5.0
The rooms weren't clean at all and had a strong cigarette smoke odor, but the hotel is near popular areas like Dotonbori.
Service
6.0
Despite a mix of amazing and rude behavior from the staff, they were quite knowledgeable and assisted us well.
Location
8.0
The hotel is very conveniently located near Dotonbori and Shinsaibashi, making it easy to enjoy the colorful nightlife scenes.
Dining
5.0
No specific comments about the dining experience, but the hotel seems to lack in this aspect.
Facilities
5.0
No specific comments about facilities. Overall experience suggests average amenities and services.
Mark
United Kingdom,
February
2024
7.2/10
The hotel's location is very strategic, close to Dotonbori & Shinsaibashi, making it convenient for exploring the area. However, being in americamura, which I am not a fan of, might not suit all preferences. The rooms are quite small, especially for accommodating three people, with the added downside of being on the same floor as a smoking room. The service is a mix; while there are vending machines and coin laundry on the 3rd floor, some staff members come across as arrogant.
Rooms
6.0
The rooms are quite small and not ideal for three people. They are located on the same floor as a smoking room.
Service
7.0
The service is a mix; there are vending machines and coin laundry on the 3rd floor, but some staff members can be perceived as arrogant.
Location
8.0
The hotel's location is very strategic, near to Dotonbori & Shinsaibashi, and easy to get to from the Airport. It is also close to the train station.
Dining
7.0
There weren't detailed comments on dining, but they serve cooked eggs.
Facilities
8.0
The hotel offers vending machines and coin laundry on the 3rd floor for added convenience.
strategic location
small rooms
Billy
United States,
November
2023
7.8/10
The hotel is centrally located near the Shinsaibashi shopping area with convenient access to the nearest station. The rooms are smaller than expected for three people, offering limited space but well-maintained. The service is friendly and multilingual, with staff speaking English and Mandarin. The location is bustling with activity, especially on weekends, filled with young crowds. However, some elements give an outdated feel, reminiscent of a love hotel from the 80s, potentially affecting the overall experience.
Rooms
6.0
The rooms were tiny and felt cramped for three people, lacking in space and comfort. The second bed was uncomfortable, and the overall ambiance had a vintage love hotel vibe.
Service
8.0
The service was friendly and accommodating, with staff proficient in English and Mandarin, enhancing the communication experience.
Location
7.0
The location is very near the shopping areas and Dotonbori, providing easy access to the vibrant heart of Osaka. However, it can get crowded, especially with young crowds on weekends.
Dining
10.0
Facilities
8.0
William
United Kingdom,
October
2023
6.0/10
The hotel is a short walk to the shopping area, but the rooms are too small with barely any place to put baggage. The service was not exactly friendly at times, and the staff could improve their English. The location is really near Shinsaibashi-Suji, making it convenient for exploring nightlife. The dining options include some vegan dishes, but the facilities are lacking. Overall, it's a mixed experience in terms of comfort and service.
Rooms
5.0
The rooms are very small, making it difficult to move around and open up suitcases.
Service
6.0
The service was hit or miss, with some staff not being very friendly and could work on their English skills.
Location
8.0
The hotel's location is really convenient, being near Shinsaibashi-Suji for easy access to shopping and nightlife.
Dining
7.0
The dining offers some vegan dishes, catering to different dietary preferences.
Facilities
5.0
The facilities could be improved to enhance the overall guest experience.
Billy
United Kingdom,
October
2023
6.6/10
The hotel had a mix of positives and negatives. The rooms were small, smoky, and not very clean, but they provided comfort at an affordable price, accommodating an extra bed for two people. The service varied from nice and helpful to a terrible experience with yelling, but they showed kindness during checkout. The location was bustling with young crowds on weekends, but it was conveniently near Dotonbori and Namba for easy access to food and shopping, close to the train station, and in Central America Town for a no-frills stay. Unfortunately, the service required leaving the key every time.
Rooms
7.0
The rooms, although tiny and smoky, provided comfort at a decent price, even fitting an extra bed for two people.
Service
5.0
The service had both positive and negative experiences, ranging from nice and helpful to moments of yelling across the counter. However, they were kind enough to offer an umbrella when it was raining during checkout.
Location
8.0
The hotel's location was lively on weekends with young crowds, but it was conveniently situated near Dotonbori and Namba for easy access to food and shopping, close to the train station, and in Central America Town for a straightforward stay.
Dining
Facilities
Frederick
United Kingdom,
May
2023
6.6/10
The hotel room was not nice, too small for three people, and it was a smoking room. However, the service was very friendly despite some language barriers. The location is very strategic near Dotonbori and Shinsaibashi, perfect for tourists, although it can be crowded.
Rooms
5.0
The room was very small for three people.
Service
8.0
The service was very friendly.
Location
9.0
The location is very strategic, near Dotonbori and Shinsaibashi.
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